Frequently Asked Questions

  • Do we have to pay to read e-Paper?

    Yes, e-Paper is now available on paid subscription for all users.

  • What is the subscription cost?

    Visit the following link:

  • What is the accepted mode of payments?

    We accept Master/Visa Credit or Debit Cards or through Netbanking or through other payment wallets

  • I am Unable to complete the payment as my card is getting declined?

    Kindly use another credit or debit card. In case problem persist, please contact your Bank’s customer support to find out a possible solution.

  • How to Register for e-Paper Subscription?
    • – Visit the following link:
    • – The reader can register using Gmail Id or Facebook Id or any other email id
    • – You will receive an activation mail on your registered email id. If you face any problems at any stage kindly email us.
    • – Choose the subscription package. Visit the following link:
    • – Enter payment details of your Master/Visa Card through secured payment gateway.
  • I have not yet received the activation email?

    You will receive the same within 15 mins. In case you don’t receive the same within the stipulated time, please email

  • Link is not opening / visible in the activation email.

    Please view email in HTML mode

  • I forgot my password. How do I retrieve it?

    Passwords are case-sensitive. So please recollect the exact password you opted while registering. If problem persist follow the given steps to reset it:-

    • – Visit the following link:
    • – Please enter your email address registered with us and submit.
    • – An link to reset the password will be sent to you on your registered email id.
    • – Follow the link to reset/change your password.
  • How do I read specific article on ePaper.

    On desktop or laptop:

    • – Click on any specific article that you want to read. Please find below screenshot of the same
    • – The specific article will open in separate window

    On Mobile:

    Zoom in- the specific article that you wish to read.

  • How do I download PDF version of epaper

    Download PDF option is not available

  • Where do I view my subscription history?

    Post login into e-paper kindly click on ‘subscription history’ link to view your transaction history. Here is the link:

  • Can I cancel my subscription and discontinue mid-way and receive a refund?

    No, Subscription cannot be cancelled mid-way. Here is the link on refund policy –

  • How to Renew My subscription?

    Visit the following link –